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Support payments available for flood-affected businesses and victims

Residents across Queensland are encouraged to apply for any Commonwealth financial support they are eligible for through Services Australia.

The National Retail Association has collated a list of available support grants for flood affected Queenslanders below.

For more information on support available, visit Services Australia website.

Learn More

 

Where to find and claim support

South East Queensland Floods, February 2022 – Australian Government Disaster Recovery Payment

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Support for eligible people adversely affected by the South East Queensland (QLD) Floods in February 2022. 

You have until 3 September 2022 to make a claim for the following Local Government Areas (LGAs):

  • Brisbane
  • Bundaberg
  • Cherbourg
  • Fraser Coast
  • Gladstone
  • Gold Coast
  • Goondiwindi
  • Gympie
  • Ipswich
  • Lockyer Valley
  • Logan
  • Moreton Bay
  • Noosa
  • North Burnett
  • Redland
  • Scenic Rim
  • Somerset
  • South Burnett
  • Southern Downs
  • Sunshine Coast
  • Toowoomba
  • Western Downs.
South East Queensland Floods, February 2022 – Disaster Recovery Allowance

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Support if you’ve lost income as a direct result of the floods in South East Queensland starting in February 2022. 

You have until 3 September 2022 to make a claim for the following Local Government Areas (LGAs):

  • Brisbane
  • Bundaberg
  • Cherbourg
  • Fraser Coast
  • Gladstone
  • Gold Coast
  • Goondiwindi
  • Gympie
  • Ipswich
  • Lockyer Valley
  • Logan
  • Moreton Bay
  • Noosa
  • North Burnett
  • Redland
  • Scenic Rim
  • Somerset
  • South Burnett
  • Southern Downs
  • Sunshine Coast
  • Toowoomba
  • Western Downs.
Queensland Floods, January 2022 – Australian Government Disaster Recovery Payment

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Support for people seriously affected by the floods in Queensland in January 2022. 

You have until 12 July 2022 to make a claim for the following Local Government Areas:

  • Bundaberg
  • Fraser Coast
  • Gympie
  • North Burnett.
Queensland Floods, January 2022 – Disaster Recovery Allowance

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Support if you’ve lost income as a direct result of the floods in Queensland in January 2022. 

You have until 12 July 2022 to make a claim for the following Local Government Areas:

  • Bundaberg
  • Cherbourg
  • Fraser Coast
  • Gympie
  • North Burnett
  • South Burnett.
Emergency hardship assistance

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The Emergency Hardship Assistance Grant is available as a contribution to support people directly impacted by a disaster to who are unable to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation. 

If deemed eligible, applicants may receive $180 per person up to $900 for a family of 5 or more. The grant is initially available to claim for 7 days following the activation of the grant in your area.

Emergency Hardship Assistance is not income or asset tested. To be eligible, applicants must meet all of the following criteria:

  • live or are stranded in the targeted activation zone
  • have suffered hardship as a result of the event
  • are unable to meet your immediate essential needs for food, clothing, medical supplies or temporary accommodation.
Essential household contents grant

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If you are uninsured, or unable to claim insurance, you may be eligible for financial assistance to provide a contribution towards replacing or repairing essential household contents, such as beds, linen and whitegoods, that have been lost or damaged in a disaster. 

Grants of up to $1,765 for single adults and up to $5,300 for couples/families are available.

To be eligible, you must meet all of the following criteria:

  • live in a disaster affected area where this grant is activated
  • be uninsured or unable to claim insurance to replace or repair your household contents
  • qualify under the income test (below).

You can be a tenant or an owner-occupier.

Structural assistance grant

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If you’re uninsured, or unable to claim insurance, you may be eligible for a one-off payment as a contribution towards repairs to your home to make it secure and safe. 

Grants of up to $10,995 for single adults and up to $14,685 for couples/families are available.

To be eligible you must meet all these criteria:

  • live in a disaster affected area where this grant is activated
  • own or be the mortgagee of the home, caravan or boat
  • been living in the home, caravan or boat at the time of the disaster (it was your primary place of residence)
  • be uninsured or unable to claim insurance for the structural repairs
  • meet the income test (below).

The grant is not available for repairs to investment properties, such as holiday houses or rental properties, or assets such as caravans and boats that are not used as primary places of residence or for pre-existing damage prior to the event.

Essential services safety and reconnection grant

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If you’re uninsured, or unable to claim insurance, you may be eligible for a grant to help you reconnect essential services that were damaged by a disaster. 

There are 2 parts to the grant:

  1. Inspection: up to $200 towards a safety inspection for each essential service needing reconnection (electricity, gas, water and sewerage or septic system)
  2. Repair: up to $4200 towards repair work to enable essential services to be reconnected (for example, electrical rewiring).

To be eligible, you must meet all of the following criteria:

  • live in a disaster affected area where this grant is activated
  • be the owner or mortgagee of the home
  • be uninsured or unable to claim insurance to replace or repair your essential service/s
  • qualify under the income test (below
Disaster Recovery Funding Arrangements (DRFA)

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DRFA low interest loans as well as freight subsidies for eligible primary producers are available in 17 LGAs: Brisbane, Fraser Coast, Gold Coast, Gympie, Ipswich, Lockyer Valley, Logan, Moreton Bay, Noosa, North Burnett, Redland, Scenic Rim, Somerset, South Burnett, Southern Downs, Sunshine Coast, and Toowoomba. 

DRFA loans for small businesses and not-for-profit organisations are available in the above LGAs as well as in Gladstone and Goondiwindi.

Low interest loans under the Disaster Recovery Funding Arrangements will provide concessional loans up to $250,000 and essential working capital loans of up to $100,000 to help kick-start the recovery of impacted primary producers, small businesses and not-for-profit organisations in Queensland,

 
Regional Small Business Support Program

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The Regional Small Business Support Program has been extended to include small businesses impacted by the recent flood event in NSW and QLD for two RFCS regions, with a six month extension until 31 December 2022, as well as free and independent case managed financial counselling through the Rural Financial Counselling Service.
Extraordinary Disaster Assistance Recovery Grants – South East Queensland Rainfall and Flooding

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The extraordinary disaster assistance recovery grant is up to $50,000 and can be used for clean-up activities, repairs including to equipment, flooring, and walls, insurance excesses, and replacing lost stock not covered by insurance.
Disaster Assistance Loan – for directly impacted businesses

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Disaster Assistance Loans offer up to $250,000 can be used to repair or replace damaged plant, equipment, or buildings, replace stock or meet carry on costs including rents or rates
Disaster Assistance Loan – for indirectly impacted businesses

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Disaster Assistance (Essential Working Capital) offer up to $100,000 can be used to pay staff, creditors, rent or rates and purchase goods that are essential for your business such as fuel.
BizRebuild

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BizRebuild is a business-led initiative, developed by the Business Council of Australia, to provide practical and on the ground assistance to small and local businesses left devastated by the bushfires and floods. They can work with affected businesses using local resources to provide help through initiatives such as: drawing up business recovery plans, helping find jobs for displaced workers, access to mental health support services, help filling out forms and more.

 

 

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