Does this sound familiar? You’ve gathered your team to fix a problem. You outline the situation and ask for answers. But there’s a fundamental issue – you’re coming at it from a negative place. You have a problem, and that automatically means stress. Now I know that’s not your intention. But the more you look
Small Business Connections Summit Speakers including representatives from the government, business leaders, C-level executives from publicly listed and major privately-held companies, industry experts, opinion leaders, industry experts and key decision-makers. Find out how guidance from SBC Summit speakers at the virtual event can lead your small business to a full post-COVID recovery and a prosperous
Following an unprecedented year of lockdowns and operational challenges brought on by the COVID-19 virus, the small business sector is now facing one of its biggest downturns in modern history including Australia’s first recession in thirty years. This year, there are so many critical issues currently impacting business coupled with an uncertain global economic landscape.
Start by talking to them! It’s up to you to understand your customers’ evolving needs and wants, and not just make assumptions. Especially if you’re basing those on pre-Covid. That’s the key to future-proofing business. Not just in the short-term, but long-term when any number of local and global events, plus normal evolution, will fundamentally
Customers control your future. They’re the ones who decide if you’re relevant to their needs, as they tighten their belts and choose necessity over discretionary. They’ll support a business that understands them, empathises, and makes them feel valued. The successful business of tomorrow will demonstrate they care. About their staff, the environment, the community, and
Survival is anchored in community. It doesn’t matter which technological advancements are taking us into the future, our physical and mental survival still boils down to our humanity. What’s been clearly highlighted during these waves of lockdowns is our deep dependence on social interaction and community. It’s what makes us human. It doesn’t matter what