Building your Business


Top customer retention tips for small business

Customer retention is defined as business’ ability to retain its buyers and prevent them from switching to the competition. It is used to measure customer satisfaction and loyalty, and ultimately help businesses increase revenue. To improve customer retention, businesses have to make use of various

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Does your retail need infection control training?

While the global pandemic has obviously placed infection prevention and control training top of mind for many Australian businesses, a hygienic workplace is an issue that employers should consider at all times. In 2019, Australia had the worst flu season on record with 310,000 cases

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What’s the issue with friendship in the workplace?

What is a friend? Many of us think we know the answer, but when it comes to workplace investigations, the definition of who or what a friend is when considering conflicts of interest is not so straight forward. Government and corporate conflict of interest policies

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Upgrade your Instagram strategy with these 5 tips

Social media has always been an ideal place for small businesses to practice their marketing efforts. Not surprisingly, Instagram is especially well-suited for businesses who take the more economical approaches to advertising and engaging with an audience. Not only setting up an account is free,

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4 Tips to keep your team on track to success

Hiring well could be the first step to a successful business, but it is not enough. Effective team management brings critical benefits to the workplace, from encouraging team building and learning to increasing employee performance and satisfaction. Communicate directly and transparently Miscommunication can cause unnecessary

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Trusts 101: An outline of key concepts

Most private businesses and many family groups have an Australian trust somewhere in their legal structure. While the use of trusts has become common place, it is critical not to forget the basics of how trusts work. Trusts are a complex structure. The below comments

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No SME topic left untouched at the SmallBiz Forum

Last week, a SmallBiz Week’s major event – SmallBiz Forum called attention the future of small business in Australia with a range of topics consisting of digital trends and grow opportunities, emerging technology, funding options of SMEs in 2022, and cybersecurity trends. Presented by Commonwealth

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Australia’s major small business expo stopped over in Melbourne

Just last week, the Australian small business community gathered at the Small Business Expo to connect with over seventy exhibitors from Government Agencies, Industry Associations, Chambers of Commerce, brand partners and exhibitors from all industry sectors. Presented by Commonwealth Bank, Small Business Expo was hosted

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Austrade Approved Business Events
AVAILABLE NOW APPLY BEFORE 30th MARCH 2021 (Condition apply)

  • ABF Events are approved and listed below have been certified by Austrade on the Schedule of Approved Business Events.
  • This allows exhibitors, sponsors, delegates and partners to participate in the Business Events Grant Program. Note event bookings need to be confirmed ASAP to participate in the grant program
  • The program provides 50% rebate (based on a minimum spend of $20k) for approved items including ABF event-media packages, exhibition stands, corporate function tables, delegate registrations.
  • Govt Grant applications are now open until the 30 March. Please contact ABF to discuss how we can assist, we have experts to assist grant applications.
  • Grant funding will cover up to 50% of eligible expenditure incurred in participating at pre-approved business-to-business events as buyers or sellers during the 2021 calendar year.  All grant applications must be submitted for approval via the following link:
  • For further information please see this fact sheet.
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