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You don’t need big data! 3 Hacks to spot trends from your customer data

Things are changing fast these days, and businesses of all sizes need to stay ahead of the game. A study by McKinsey & Company found that by 2025, companies that use data wisely will be better at making decisions and automating tasks. But how do you use data to find hot trends before everyone else?

Vernon Southward, CEO of Kosmos shares: “Data is valuable, but it’s useless without the right tools and know-how. To truly benefit, you need to use data smartly, combining analysis and a bit of foresight.”

Here are 3 data-driven hacks you can use to discover the next big trend:

1. Analyze Search Engine Trends

Search engines like Google offer a treasure trove of information about what people are interested in. Tools like Google Trends allow you to track the search volume for specific keywords over time. By analyzing these trends, you can identify keywords that are experiencing a sudden surge in popularity, potentially indicating an emerging trend.

For example, in 2017, “plant-based diets” witnessed a significant rise in search volume, suggesting a growing interest in vegan and vegetarian lifestyles. This trend has since been validated by various reports, for instance, a report on Statista states that the global plant-based food market is expected to reach $77.8 billion in 2025.

2. Monitor Social Media Conversations

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Social media platforms offer a real-time pulse on what people are talking about. Tools like Brand24 and Sprout Social allow you to track mentions of specific keywords and hashtags across various platforms. By analyzing the volume, sentiment, and location of these mentions, you can identify emerging topics and the associated public perception.

For example, monitoring social media conversations around “electric vehicles” might reveal increasing discussions about specific brands, charging infrastructure concerns, and government incentives. This information can help businesses prepare for the growing demand for electric vehicles and cater to customer needs accordingly.

3. Leverage Consumer Sentiment Analysis

Consumer sentiment analysis involves analyzing customer feedback and reviews to understand their opinions, preferences, and frustrations. This can be done through online surveys, app reviews, social media comments, and even customer service interactions. Tools like Lexalytics Semantria and Rosetta Stone’s Text Analytics for Business can help automate this process.

For instance, analyzing consumer sentiment towards “subscription-based beauty boxes” might reveal frustration with limited product choices or a lack of customization options. This data can be used by businesses to develop subscription models that address these concerns and cater to specific customer preferences.

By combining these data-driven hacks with critical thinking and strategic foresight, you can gain a competitive edge by anticipating future trends. As Vernon Southward emphasizes, “Data empowers you to make informed decisions, not just react to what’s already happened. By harnessing its power, you can shape your business strategy to stay ahead of the curve and seize the opportunities presented by the next big trend.” Remember, data alone is not enough. It’s about interpreting the data, identifying patterns, and making informed decisions that propel your business toward success.

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