[adning id=”12070″]

[adning id=”12070″]

Small-business taxpayers centre players in taxation watchdog’s probe

Small-business taxpayers will be among the main players of the taxation watchdog’s probe into the effectiveness of the ATO’s communications of taxpayers’ rights to complain, review and appeal.

The Inspector-General of Taxation and Taxation Ombudsman (IGTO), Ms Karen Payne, today announced the launch of a new investigation into effective communication of taxpayer rights to review, complain and appeal decisions made and actions taken by the Australian Taxation Office (ATO).

The communication of taxpayers’ rights is an important feature of procedural fairness and is consistent with the Taxpayers’ Charter.

The investigation seeks to understand and confirm how effectively (clearly and completely) the ATO communicates appropriate information to taxpayers and their representatives on these taxpayer rights.

The review will involve an investigation of written communications of ATO decisions made – for clear communication of the taxpayers’ rights to review, complain and appeal these decisions.

The Taxpayers’ Charter notes that taxpayers have the right to be informed of their rights or obligations when the ATO makes decisions about them and their right to question. The Taxpayers’ Charter states that the ATO will ‘outline [the taxpayer’s] options if [they] want a decision or action reviewed including, legal review rights and the formal complaint process’.

The IGTO has observed through the taxation complaints service that information on rights of appeal and opportunities to raise complaints varies across different types of ATO-issued correspondence.

The IGTO will undertake this investigation in stages, focusing initially on ATO communications which concern debt decisions; individuals and small business taxpayers – which likely do not have significant financial resources to appeal taxation decisions in the Courts.

The review will also confirm ATO communications around access to the AAT Small Business Taxation Division (SBT Division). All taxpayers, advisers (tax practitioners, solicitors or barristers) and professional bodies are welcome to provide observations, comments and suggestions to this review. The IGTO welcomes submissions and comments on how to improve communication and awareness of taxpayers’ rights of review.

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on email
Email
Share on print
Print

Leave a Comment

Your email address will not be published. Required fields are marked *

SUBSCRIBE FREE
SME NEWS BRIEFS

Get breaking news delivered

RECEIVE GOVT GRANT OF $10K to $250K*.

Austrade Approved Business Events
AVAILABLE NOW APPLY BEFORE 30th MARCH 2021 (Condition apply)

  • ABF Events are approved and listed below have been certified by Austrade on the Schedule of Approved Business Events.
  • This allows exhibitors, sponsors, delegates and partners to participate in the Business Events Grant Program. Note event bookings need to be confirmed ASAP to participate in the grant program
  • The program provides 50% rebate (based on a minimum spend of $20k) for approved items including ABF event-media packages, exhibition stands, corporate function tables, delegate registrations.
  • Govt Grant applications are now open until the 30 March. Please contact ABF to discuss how we can assist, we have experts to assist grant applications.
  • Grant funding will cover up to 50% of eligible expenditure incurred in participating at pre-approved business-to-business events as buyers or sellers during the 2021 calendar year.  All grant applications must be submitted for approval via the following link: https://business.gov.au/grants-and-programs/business-events-grants
  • For further information please see this fact sheet.