Tips and Advice for SMEs

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How to respond to negative reviews

When it comes to social media, it’s negative comments and reviews that cause the greatest concern to small and medium business owners according to the 2020 Yellow Social Media Report. Negative reviews can have a significant impact on your business, not to mention the frustration and

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5 Tips for small businesses to make the most of Lunar New Year

While the absence of Chinese tourists this February will be felt across retail, it is still highly recommended that Australian retailers continue to incorporate this significant holiday into their yearly strategies. There are 1.2 million people with Chinese ancestry living in Australia who will still

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Are businesses paying lip service to mental health?

Half of Australian workers still lack confidence to bring their whole selves to work and feel lip service is being paid to their mental health, according to a new study. Conducted by YouGov on behalf of the Australian College of Applied Professions (ACAP) in October

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