The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the Australian Banking Association’s (ABA) new Financial Assistance Hub and is encouraging struggling small businesses to use it. “This initiative by the ABA shows the banks are taking proactive steps to assist small businesses experiencing
The following four words could be the simplest business tip you will ever read – but they could make an enormous difference to the way you do business. Get it in writing. If you’re running your own business, when dealing with clients, staff, suppliers, contractors,
Resilient and agile as they are, the past year has taken a huge toll on the 2.3 million small businesses in Australia, with two thirds (66 per cent) admitting the pandemic has impacted mental wellbeing. With the everyday pressures of running a business exacerbated by the
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell says it is essential for small business owners to secure their assets and business loans, with economists predicting a steep rise in insolvencies this year. Ms Carnell says small businesses need to secure their
If you supply products or services to other businesses, you may find that your clients seem to be deliberately prolonging paying your invoices to help control their own cash flow. However, even when this expected income hasn’t come in on time, you still have operating
Offering a discount isn’t the only way to drive more sales. There are a number of quick and easy sales techniques you can use online and in-person this festive season to attract shoppers and those keen to support local businesses. Here are some ideas to
Burnout is a state of exhaustion that is typically caused by chronic stress. While not a diagnosable medical condition, it is now classified by the World Health Organisation (WHO) as an occupational phenomenon. The WHO outlines the characteristics of burnout as: feelings of energy depletion or
Temporary cash flow boosts will support small and medium businesses and not-for-profit organisations during the economic downturn associated with COVID-19. Eligible businesses and not-for-profit (NFP) organisations who employ staff will receive between $20,000 to $100,000 in cash flow boost amounts by lodging their activity statements
Now that customers have more choice than ever, providing excellent customer service could be the key factor that makes your business stand out from the competition. To build customer loyalty it’s essential to align your business strategies with a customer-centric vision. According to a recent
If you go back 12 months, it is unlikely that any of the predictions for the year ahead would have fully outlined what 2020 brought to us. With the global market now changed, and adapting or pivoting its way through the global pandemic some of
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