HP Inc. (NYSE:HPQ) released its second annual HP Work Relationship Index (WRI), a comprehensive study exploring the global relationship between employees and their work. The study, based on surveys of 15,600 respondents across industries in 12 countries, reveals that work is not fully fulfilling for many, with only 27% of Australian knowledge workers reporting a healthy relationship. However, the study also identifies two potential solutions to improve this situation: AI and personalized work experiences.
The survey found that Australian workers have a growing desire for personalised work experiences, including tailored workspaces, access to preferred technologies, and flexible working environments. In fact, over two-thirds of Australian knowledge workers would be willing to give up a portion of their salary for such personalised experiences.
Report Highlights:
- Only 27% of knowledge workers in Australia have a healthy relationship with work, a five-point
increase compared to 2023 - More than two-thirds of Australian knowledge workers desire personalised work experiences;
and 92% would give up a portion of their salary to get it - AI usage among Australian knowledge workers surged to 69% in 2024, up from 32% last year;
and 67% of knowledge workers who use AI say it opens new opportunities for them to enjoy
work - Only a quarter (26%) of Australian knowledge workers say they consistently see their senior
leadership demonstrate empathy, despite 73% believing it important for them to do so.
The study also highlights the importance of equipping workers with the necessary tools and training to successfully integrate AI into their work. This includes addressing concerns about job replacement and ensuring that employees have a good understanding of how to use AI effectively.
HP’s Work Relationship Index provides valuable insights into the evolving nature of work and the factors that contribute to a healthy relationship between employees and their jobs. As businesses continue to adapt to the changing workplace, understanding the needs and preferences of their employees will be essential for fostering a positive and productive work environment.
Key Findings:
- Australian workers desire personalized work experiences: 72% believe personalization would improve their relationship with work, and 68% believe it would enhance their overall well-being and incentivize them to stay with their current employers longer.
- AI usage is on the rise: AI usage among Australian knowledge workers has surged to 69% in 2024, up from 32% last year. Workers using AI report benefits such as improved work-life balance, new opportunities, and easier jobs.
- Leadership empathy is crucial: Trust in senior leadership remains a critical factor in a healthy work relationship, but many Australian workers feel their leaders lack empathy and understanding.
