Manage Customer Relationships
the right way with Zoho CRM
Capture leads from multiple sources, monitor their progress through the pipeline, and engage them with the right message at the right time. Everything you need to make informed decisions and sell smart.
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Trusted by 250,000 businesses across 180 countries
Leader - CRM Technology Value Matrix 2021
Nucleus Research has named Zoho as a leader in the CRM Technology space, recognizing its ability to drive long term value for businesses.
Highly rated CRM software by customers
- 4.2 out of 5
Supporting our region’s biggest industries
IT Businesses
The best part of choosing Zoho is that it’s a safe bet. We use Zoho CRM for our internal data management and every feature is a result of external and internal feedback and requirements. As a SaaS company ourselves, we’ve built a CRM that we know works for IT businesses. Our goal with Zoho CRM is to make it accessible to every customer-facing team in an organisation, from sales and support to marketing and business development. This is why you can extensively customise Zoho CRM to fit snugly with your processes.
Service Providers
You’re not bound to your desk, so why should your technology be? Zoho CRM comes with complimentary mobile apps so you can feel the pulse of your business even when you’re away from work. Apart from giving you a single place to communicate with customers, Zoho CRM also offers integrated document management, billing and payments management, order processing, marketing automation, and so much more.
Real Estate
While trust and relationship building are key to every business, in real estate it is especially vital. With built in templates for campaigns, tools to manage your projects, and self-service portals for owners and tenants, Zoho CRM can help you engage your audience through multiple channels and turn those initial conversations into lasting connections. Maintain comprehensive records of their preferences so you can give them the best service every time.
Financial Firms
There’s a lot to tackle when you’re providing financial advice or services—compliance, data security, and client lifecycle management. Zoho CRM can do all this and even automate your day-to-day workflows so you can focus less on entering data and more on catering to your clients’ requirements.
Learn more about solutions for your industry
EXPLORE MORE SOLUTIONSOur customers choose Zoho CRM because they can…
- Connect with prospects across channels in real time, offer timely responses, follow up on conversations, and follow through on promises.
- Customise layouts, filters, record fields, currency settings, and even create custom modules with minimal coding.
- Automate everyday processes like sending lead nurturing emails, lead scoring, account management tasks, and more.
- Easily integrate with third-party social networks, email campaign managers, and communication tools.
- Generate in-depth reports and dashboards to analyse key performance indicators, sales trends, and target progress.
- Use our AI-powered assistant, Zia, to predict sales figures, turn complex data into conversation points, and even take notes.
Compare Zoho CRM and others
With unmatched features at unbeatable pricing, you choose value when you choose Zoho CRM.
Google Workspace
per user / billed annually
Built-in AI
Yes
NoIntegration with Cortana available at extra costNo
Built-in Telephony
Yes
NoNoYes
Integration with Google Workspace
Yes
Requires third-party connectors and costs extraRequires third-party connectors and costs extraYes
Built-in Inventory management
Available in Professional and higher editions
NoNoAvailable at extra cost
Sales activity gamification
Available in Professional and higher editions
Available at extra costNoNo
Workflow automation
Yes
Available in Enterprise and higher editionsYesAvailable at extra cost
Monthly price per user / billed annually
From
From A$35From A$89.2From A$34
From $38.5From $98.1From $37.4
*All prices mentioned are inclusive of local taxes*
*All prices mentioned are exclusive of local taxes*
Why
Choose Zoho CRM?
METAGENE
“Taking over from my colleague, having all the data in a central spot as opposed to being handed an Excel list, and having everything readily searchable was key. It’s made things smoother, and it’s minimised the need, in some instances, for people got pick up the phone and go, ‘hey what did you do with this customer? What happened here, what price did you quote? Why do they have a purchase order at this crazy price?’ The data that people need is readily accessible, which means we can provide a better service to the customer, instead of going, ‘let me check in with my colleague, I don’t really know.’”
Sarah Dower
Sales Manager, MetaGene
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