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60% of global consumers have fallen prey to tech support scams

Despite the introduction of AI-based chatbots in customer service, consumers are still falling for tech support scams. According to findings from Microsoft’s 2021 Global Tech Support Scam Research report, the aforementioned scam is still a huge threat for consumers today with three out of five consumers being targeted by a tech support scammer in the last 12 months.

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Google’s My Business explained for small business

Working in the digital space, I see how easy It can be easy for business owners to get caught up in – or weighed down by – what everyone else seems to be doing. Which makes it particularly tricky to work out where true value lies, and conversely what’s marketing fluff or a poor fit

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Australia a top market for e-commerce and online platforms

Australians’ love for online entertainment, e-commerce and payments has created one of the world’s most attractive markets for digital platforms. Levels of engagement, expenditure and profitability have all risen in the past year. The result: Australia has cemented itself as a crucial market for expanding e-commerce operations. International surveys reveal that Australia is now a

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How to use data and AI to truly understand your customer

With most companies having made great strides in improving their customer experience (CX) across select digital touchpoints, industry leaders are now looking at how to scale experience across the customer function and entire business at large. Doing so requires organizations to become customer obsessed and put data at the center of all they do to

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The best way to defeat ransomware? Resilience

Over the past several years, governments, businesses, research centers and hospitals dealt with ransomware and data exfiltration in two ways: paying ransoms, or attempting to restore their systems and information through traditional disaster recovery approaches. The first approach is painful, and the second often doesn’t work because traditional methods aren’t architected for resilience of this

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“Small businesses are big targets for cybercriminals”, says ACSC SME Director

Small business may be overconfident about their cybersecurity and generally ill-equipped at preventing cybercrime, according to data by the Australian Cyber Security Centre (ACSC). SMB Media sat down with the ACSC’s Director of SMEs, Craig Gillies, to understand current cybercrime trends targeting small business and see why small businesses are particularly vulnerable. Gillies shines a

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Should small businesses accept digital currency as payment?

In a single year, the Covid-19 pandemic has accelerated small business digitalisation and the evolution of the cashless economy. But as the world considers embracing digital currencies for a multitude of payment, trading and banking options, small business has been largely left out of the conversation. SBC Media sat down with Andrew Barker, Chief Marketing

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Solar rebates now open for small businesses to reduce bills

Rebates of up to $3,500 are now available for Victorian small businesses to install a rooftop solar system under the Victorian Government’s new Solar for Business Program. Minister for Solar Homes Lily D’Ambrosio today announced that applications are now open to any Victorian small business with between one and 20 employees, whether they own or

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How to reduce your opex and your emissions

It goes without saying, no one likes paying bills. Running a small business can be tough enough before you have to manage your outgoings and OPEX. Bills don’t stop coming and basics like electricity can stack up very quickly. Switching utility providers is a good start but it is usually just a band-aid to an

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RECEIVE GOVT GRANT OF $10K to $250K*.

Austrade Approved Business Events
AVAILABLE NOW APPLY BEFORE 30th MARCH 2021 (Condition apply)

  • ABF Events are approved and listed below have been certified by Austrade on the Schedule of Approved Business Events.
  • This allows exhibitors, sponsors, delegates and partners to participate in the Business Events Grant Program. Note event bookings need to be confirmed ASAP to participate in the grant program
  • The program provides 50% rebate (based on a minimum spend of $20k) for approved items including ABF event-media packages, exhibition stands, corporate function tables, delegate registrations.
  • Govt Grant applications are now open until the 30 March. Please contact ABF to discuss how we can assist, we have experts to assist grant applications.
  • Grant funding will cover up to 50% of eligible expenditure incurred in participating at pre-approved business-to-business events as buyers or sellers during the 2021 calendar year.  All grant applications must be submitted for approval via the following link: https://business.gov.au/grants-and-programs/business-events-grants
  • For further information please see this fact sheet.